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Privacy Policy

Last Updated: March 2025

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Welcome to City Masters! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our mobile game and related services.

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1. Information We Collect

When you use City Masters, we may collect the following types of information:

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1.1 Information You Provide Directly

  • Account Information: If you create an account, we may collect your username, email address, and profile details.

  • Support Requests: If you contact us for support, we may collect your email and any other details you provide.
     

1.2 Information Collected Automatically

  • Usage Data: We collect gameplay data, progress, and interactions within the game to improve user experience.

  • Device Information: This includes device type, operating system, and unique device identifiers.

  • Location Data (if enabled): We may collect approximate location data to improve game features, but we do not track precise locations.

  • Analytics and Cookies: We use analytics tools to understand user behavior and enhance gameplay.
     

1.3 Information from Third Parties

  • If you connect your game account to third-party services (e.g., Google Play, Apple Game Center), we may receive information such as your username and achievements.
     

2. How We Use Your Information

We use collected data for the following purposes:

  • To provide and improve the game experience.

  • To analyze gameplay and enhance features.

  • To offer customer support and respond to inquiries.

  • To ensure security and prevent fraud.

  • To display relevant in-game advertisements.

  • To comply with legal obligations.
     

3. How We Share Your Information

We do not sell your personal data. However, we may share it in the following cases:

  • With Service Providers: We may share data with analytics providers, cloud storage services, and ad networks.

  • Legal Compliance: If required by law, we may disclose your data to regulatory authorities.

  • Business Transfers: If City Master is acquired or merged, user data may be transferred as part of the business transaction.
     

4. Data Security & Retention

We take appropriate security measures to protect your data. However, no method of data transmission is 100% secure. We retain personal data only for as long as necessary to fulfill its purpose.
 

5. Your Rights & Choices

Depending on your location, you may have rights regarding your personal data:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Restrict data processing under certain conditions.

To exercise your rights, contact us at contact@citymasters.io.
 

6. Children’s Privacy

City Masters is not intended for users under 13 years old. We do not knowingly collect personal data from children. If we discover that a child’s data has been collected, we will take appropriate steps to delete it.
 

7. Changes to This Privacy Policy

We may update this policy from time to time. We will notify users of significant changes through in-game notices or our website.
 

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@citymasters.io

By using City Masters, you agree to the terms outlined in this Privacy Policy.

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